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What we do

We build brands from the inside out by providing a 360-degree communications solution - enabling brands to create meaningful conversations, proven to increase engagement and productivity.

Established in 1998, we are a 31% black women owned internal communications agency.

We are a specialist agency that has a deep understanding of internal communications and provides solutions across the entire employee experience.

Through creative intelligence, we help you:

Develop internal communication, change and employee experience strategies that deliver on your business strategy.
Create effective internal communication campaigns that connect your organisation with your employees.
Measure the impact of your internal communication and employee engagement efforts.

Case Studies

Our Work

Testimonials

Free Consultations

A 1 hour consultation to discuss your internal communication challenges. We will follow this up with a proposal to suit your business needs.

At no cost to you.

Experienced Team

Expect a team of strategists who craft smart ideas and plans, a team of creatives who translate clever ideas into beautiful and effective campaigns with lasting value and a team of project managers who make sure the ideas and creative are meticulously implemented on time and within budget.

Creative Solutions

From strategy, to creative, to implementation, to measurement. We have a solution to solve your internal communication challenge. While we like to get to know you, so that we can add maximum value, we have a range of internal communications products to suit your ad hoc needs.

How We Do It

Internal communications is about connectedness.

Connecting your corporate narrative to your employees
Connecting your message through the right internal communication channels
Connecting all your employee experience touchpoints

CQ solutions to connect your brand to your employees

Employer branding
Graduate recruitment campaigns
Employee engagement programmes
Culture and values programmes
Change communication
Leadership communication
Brand internalisation
Internal communication channels
Internal communication campaigns
Employee events, roadshows and conferences

CQ solutions to enhance your internal communications mix

Employee Games
Employee App
Intranet
Employee Newsletters
Explainer Videos

CQ solutions that measure impact

Communication audits
Employee engagement surveys
Culture checks
Brand surveys

And because we build brands from the inside out, we can also add creative intelligence to your customer experience too - from annual reports, brand building, CVP development and customer engagement programmes to corporate communication, marketing collateral, events and customer research.

About Us

Creative Intelligence

What do we mean by creative intelligence (CQ)?

Our goal is to add Creative Intelligence to everything we do by always asking ourselves:

Are we thinking without boundaries? [ A + B + C]
Are we challenging ourselves and you, our clients?
Is the solution purposeful?
Are we simplifying the complicated?
Can we say, 'I never thought about it that way?'

This is the difference we add.

Get your employee game face on
The good news is that 2016 is over. The great news is that 2017 has some exciting new trends and developments that will likely bring Internal Communications into the spotlight. […]
Engage your stakeholders with annual reports
‘Failing to plan is planning to fail’. The key to good annual reports is in the planning. With icandi CQ as your partner, you are guaranteed a well-planned annual report that is successfully implemented every time. […]
Making headlines with employee publications
Are employee magazines, newsletters and publications still relevant? In our experience, yes! They provide a great channel for communicators. […]

A consistently, professional approach.

Old Mutual

To the icandi CQ team you are a remarkable team and I applaud your professionalism.

Nedbank

Their work is without exception of a consistently superior standard, always produced with pride and always delivered on time. Innovation and creativity typifies their outputs. It is a pleasure to work with the team, and any company seeking to establish a working relationship with icandi CQ is partnering for assured success.

KFC

They provide an honest, transparent analysis with recommendations that are meaningful and effective.

Nestle

icandi CQ ‘get it’ – they get our needs and help us meet our objectives with great creative that’s within our budget. They’re professional and really care about the work they do with us.

Nedbank

Their work is always creative and of excellent quality. They are a dedicated team and timeline driven.

Investec

Thanks for the amazing service during what has been a challenging project. We could not have done this in such a short space of time without your professionalism and attention to detail.

GE Healthcare

They have the ability to think strategically while acting creatively and practically, ensuring that the right message is communicated through the right mediums to the right people … they deliver on time and within budget, which has been integral to the successful implementation of our strategy.

Bidvest

The team is very efficient and hands on. They go out of their way to work within our demanding parameters and never miss a deadline.

Arrowhead Properties

We were both blown away. They really outdid themselves. Thank you, a million times over, for a job brilliantly done!

WIPHOLD

Working with icandi CQ has been a pleasure. They are able to take a brief and manage the expectation of the client with limited input. We found them to be extremely professional.

Liberty 2 Degrees

In our own Chief Risk Officer’s words, ‘the newsletter was world class! Well done to you and the team. Really excellent.’ The HR and our department Executive echoed the same view. Looking forward to more world class work still to be produced in the future.

Build your brand

from the inside out